Shelby is extremely knowledgeable about every step of the process, makes herself available at any stage of the process including going above and beyond what was required even after closing, was able to think outside the box to provide a wide variety of listings based on our criteria until the right property was found - and she was able to draw on her vast network to provide additional information and assistance even for complicated properties. She and 8z were very organised/prepared. In addition and importantly, it's clear that Shelby's approachable, honest, pleasant and patient demeanour - as well as her background and expertise - is exemplary and extremely well respected. Simply put - Shelby excels in every way.

Shelby Downs - 8Z Real Estate Realty, not only sold our townhouse in May 2022 but we also bought this town house in March, 2007 with her help. Shelby and 8Z Realty Estate groups were awesome! Shelby took care of the cleaning, fixing, painting, and landscaping of the townhouse. We did not have to go to Lafayette, CO with all of these that we need to do before putting our townhouse for sale since we live in New Mexico. She answered all our questions in less than 24 hrs. If she does not know or have the answer, she finds the answer for us. We did the closing online with no problems. She found us a good buyer too! We had a request that needed something changed 2 months after closing and Shelby and her 8Z groups helped us in no time. We appreciate and thank Shelby and the 8Z group for their help in selling our townhouse. We'll use 8Z Real Estate again in the future! We recommend her 100% and more!

Shelby was incredible. I can't imagine how we would have landed our dream home without her. Not only was she patient with our changing needs, she really took the time to learn about what was important to us and apply that to the house search. And when the time came to make an offer, she was prompt and on top of everything. We knew we could count on her!

Shelby is extremely knowledgeable about Boulder County. She was able to match my needs to specific neighborhoods. In addition, she has a very keen eye for looking at things in houses I would have missed.The process has changed much since my last real estate transaction. I would have been totally overwhelmed and probably was at times. Shelby got me through this process and kept me calm.I was always able to reach out and contact Shelby.Shelby knew exactly what was going to be required and what we could ask for, given the market conditions.The market was far more complicated than I'd seen in the past. I could not have negotiated all the new conditions without her.I've would with about ten agents here in Boulder and across the western states. I would rate Shelby at the top of these ten.

Prior to being introduced to Shelby, I had been visiting places on my own in Boulder. I wanted to get a feel of Boulder before contacting an agent. While that gave me some idea, my experience with Shelby is that she really showed me what is out there and how to manage the decision-making of buying a house in the Boulder market. I was a first time buyer, and I am very lucky to have been introduced to Shelby. She was able to intersect with my priorities, which were not set in stone and were being crystallized during the process. We saw many houses, put offers on a number of them, and when I needed to negotiate or back out, we did. I am very happy with the house I just bought. It fits me ! While the fit is about the house itself, the satisfaction also comes from having seen the houses I did with Shelby and gotten to know the market.

We came to Shelby for help when we were struggling in an insane market with a realtor from out of town. We were able to lock down a house with the help of her local knowledge and connections. She was also immeasurably helpful with every step along the way from offer to closing. We can't recommend her enough!

My husband and I bought a house in Boulder in the midst of COVID, while living out of state. Shelby was absolutely essential in navigating the process while we were remote. She listened to our needs/wants and identified opportunities that we hadn't come across. Her virtual tours were excellent, descriptive, and we appreciated her patience. Shelby has an upbeat personality and is fun to work with! She successfully negotiated on our behalf, secured an offer acceptance, and made the inspection and closing process seamless. Thank you Shelby!

This is the second time I have worked with Shelby on a home purchase in Longmont. She is very knowledgeable about the Boulder/Longmont area and patiently helped me understand what I was truly looking for in a home and home location. Shelby spent time educating me about what is needed for a competitive offer as a buyer in a sellers market. When the right house finally came up, I was confident in the guidance she provided for making the offer. I am so excited to soon be moving into my dream home!!

These are challenging times for anyone in the market, sellers, buyers and agents. Shelby was so kind to call me and check in and give me encouragement. I did find my home and I enjoy it very much. She is friendly and accommodating. She goes above and beyond to take care of you as a client.

Working with Shelby was amazing! She made an intensely stressful homebuying experience much less stressful than it could have been and was extremely helpful working with my lender through the whole process. She is a delightful and caring person, and I honestly don't know if I could have bought my place without her help and knowledge.